Refund policy

Return & Refund Policy

At SeventeenTwelve, we aim to keep your shopping experience simple and clear.

Returns

You can return your order within 14 days of receiving it.

For returns or exchanges, contact us at:
info@seventeentwelve.eu  

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Return Conditions

• Items must be unworn, unwashed, and in original condition
• All original tags and packaging must be included
• We do not offer exchanges — you can place a new order if needed

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Return Shipping

Return shipping costs are €5.90 and will be automatically deducted from your refund.

Original shipping costs are non-refundable.

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Refunds

Once your return has been received and approved, your refund will be processed within 14 days to your original payment method.

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Important

We reserve the right to refuse returns that do not meet the conditions above.